What monogram fonts and designs do you have?
We have THOUSDANDS of customization variations availble. Each product listing will show you the options available for customization and monogramming - including so many unique monogram fonts and colors! You can choose your monogram style as well as the colors you want for monogrammed items. Items that are available to personalize are marked on our site. Our storefront team is trained to help you design the coolest pieces that you (and your friends and family) are sure to love! Have an idea but don't see it as an option? Send us a message on Instagram or Facebook and let our team of personalization pros see what we can do to make it come to life!
How can I save money on your products?
We occasionally have sales and coupons. We also send out fun promotions only for our VIP - and sometimes that includes FREE gifts! Be sure to sign up now to join our insider list and gain access!
How much is shipping?
We offer $6 flat rate shipping for all orders within the continental US. All orders over $75 ship for free!
What is your return policy?
We gladly accept items back for store credit only on all non-personalized items within 14 days of purchase. Any and all returned items must be in new condition with original tags still attached. If an item has been used, worn, or washed we cannot accept it. Please include your purchase invoice with your return. Customers are responsible for all return shipping costs and fees. Please remember that colors of products or monograms may vary due to screen resolution or photography factors. These variances do not qualify as defects and do not warrant a return or replacement! Please don’t hesitate to contact us if you have any questions or concerns regarding a return.
How long does it take to receive my order?
Monogrammed and personalized items usually take up to 5 business days to be finished and shipped. Non-personalized gifts and apparel take about 2-3 days to be shipped from our facility in Missouri depending on the time of year. Once shipped, an order can take anywhere from 1-5 business days to be delivered depending on your location and the time of year. If you are needing an item at a certain time and are unsure if it will be completed or shipped in time, please reach out to our storefront team directly!
This item is a gift. Can you ship it discreetly?
Absolutely yes! We LOVE to help you guys send custom gifts and custom gift packages to your friends and family! Many of our items can be shipped without the product information on the outside of the boxes. Check each listing and make sure you mark your order as a gift in the checkout!
Can I return a monogrammed or personalized item?
No, monogrammed or personalized items are not eligible for return. However, if you find that the monogrammed item you ordered is defective or damaged, please contact us. Please keep in mind that The Southern Rose is not responsible for any damages that occur during shipping. We complete all orders exactly as typed - so please double check the information on your order. We are not responsibel for mis-spelled names/words or monogramming left in the incorrect order.
Do you have a retail storefront?
Yes! We have a monogram and gift store in Columbia, Missouri!Our address is:
503 E Nifong Blvd B, Columbia, MO 65201
Hours of Operation:
Tuesday through Friday: 10 am - 6 pm
Saturday: 10 am - 4 pm
Come in to say hello, and have a look at some of the cool gifts and items that are only available in store!
How can I get access to the latest products and coupon codes?
When you sign up for our mailing list, you’ll also be one of the first to get notified about our newest products! Plus, you’ll get exclusive access to coupon codes. Don’t worry, we’ll keep your email address to ourselves and only send you the good stuff (no spam).
How often do you get new products?
Literally every single day - in-store & online! Our inventory is constantly being updated, and we work to bring our customers the newest and coolest products before anyone else. We add new products every single week and are always coming up with cool new monogram fonts and colors, so check back often! Our team is dedicated to sourcing the best products and brands and bringing you unique customization options!